FAQ

What is a Nommie cookie?

Nommie is a soft, high-protein, low sugar and carb cookie designed for those who crave indulgence without compromise. It’s deliciously gooey, satisfying, and made to fuel your day with better ingredients.

Are Nommie cookies actually soft and chewy?

Yes! Nommie cookies are made to be soft, bendable, and gooey in the centre—just like a fresh-baked cookie. They’re not dry or crumbly like typical protein snacks.

What protein do you use?

We use high-quality protein Whey Protein Isolate that is naturally high in branched chain amino acids (BCAAs), selected for smooth texture and easy digestion—no gritty texture or aftertaste.

Are Nommie cookies gluten-free / vegan / dairy-free?

We are working on inclusive options! Please check each flavour’s label for specific allergen information. Any gluten-free, vegan, or dairy-free versions will be clearly marked.

Do Nommie cookies contain artificial sweeteners?

No artificial sweeteners. We use carefully chosen natural sweeteners and sugar alternatives for a balanced taste without the sugar crash.

Do Nommie cookies contain any artificial ingredients?

Nope. Nommie doesn’t do fake! We only use high quality, natural ingredients – no artificial colours, flavours or mystery chemicals! Just real, delicious goodness your taste buds can trust.

Can I heat Nommie cookies?

Absolutely—and we recommend it! Pop your cookie in the microwave for 30 seconds for an extra gooey, melt-in-your-mouth experience.

My cookie gets very soft when heated. Is that normal?

Yes! Like any soft-baked cookie, Nommie becomes extra molten when warm. It’s perfect with a spoon or enjoyed straight from the wrapper—not meant to hold like a crunchy biscuit.

How should I store my Nommie cookies?

Store in a cool, dry place away from direct sunlight at room temeperature – its that easy!

What is the shelf life?

Each cookie’s best-before date is printed on the packaging.

Do you deliver Australia-wide?

Yes, we ship across Australia. International shipping options are coming soon.

How long does delivery take?

The orders are shipped out the same day. Standard shipping usually takes 2–4 business days, depending on your location. Express options are available at checkout.

My cookies arrived soft/squished. Is that normal?

Nommie cookies are naturally soft! However, if there’s any damage or concerns, please reach out and we’ll make it right.

Are Nommie cookies suitable for weight loss or fitness goals?

Nommie is designed as a smart everyday treat—high in protein, low in sugar and carbs, satisfying, and indulgent. It can fit into a balanced lifestyle, post-workout snack, or afternoon craving.

Are they safe for kids?

Yes, kids can enjoy Nommie, but please check ingredients for allergies and supervise young children.

I have allergies. How can I be sure it’s safe?

All allergens are clearly listed on each flavour. If you have serious allergies, please contact us before purchasing.

How do I contact Nommie?

You can reach us anytime through our Contact Us page. We’re here to help!